You solve one of the oldest problems on earth and now you can use modern technology to make even more people smile.
When you’re in the pest control business you help a lot of people every day but that doesn’t mean they’re always happy to see you:
So your mission is to deliver excellent service in many aspects to put your clients back in a good mood. And technology can help you achieve that goal. It’s called field service management software and it can help you solve a few problems you’re facing now.
Scheduling is one of the biggest challenges for any service provider. You have an ever changing calender that has to serve clients’ wishes and be realistic in terms of what your workers can deliver.
So let’s automate it instead of you doing manual tasks with paperwork overflowing your desk:
Does that sound less chaotic than your office is at the moment?
You don’t have to settle for the lifestyle of constantly managing chaos and emergencies. Technology puts you back in control of your days instead of clients and problems manipulating you.
When technology automates work and helps you organize in seconds what usually took hours, you take on the role of manager instead of simply trying to prevent disasters from happening.
The benefit of harnessing technology’s power is that you don’t have to pay more people to get more work done. You make an investment in software and that will quickly pay for itself as you can reach more clients every day:
Of course your team members may need your expertise from time to time. With less paperwork to do you’ll be able to respond to their requests but you won’t waste time trying to contact them on the phone:
With technology it will be like being on each work site and your clients will love that you’re informed all the time.
But what if you can’t handle all the new work coming in? That could mean you’ll ask others in your niche to help. You may also have to network with suppliers and other experts to deliver a customized service to certain clients depending on the pest problems that arise.
How do you keep tabs on all these role players who affect your business reputation?
The Serfy platform is versatile so you can add partners to the system and keep up with their activities in the same way you communicate with your team:
You’ll love how easy it is and your partners will enjoy the streamlined process. They will want to work with you again in future and that promotes your brand.
The other party that you want to impress is your clientele of course.
It’s possibly the main reasons someone will trust you enough to employ you again: Updated information and punctuality.
The Serfy platform provides you with real time feedback on all jobs on your schedule. But don’t waste time describing the detail to your clients on the phone. Let them join in the conversation:
When you allow clients to feel part of the process they will be in a much better mood. They don’t feel at the mercy of your preferences and schedules anymore. You empower them as much you empower yourself and then they’ll tell their friends about you.
Most of these activities usually create loads of paperwork. The Serfy platform can handle receipts, help you create templates and printing reports will be a thing of the past. Digitizing your processes works because:
So will you join modern businesses in enjoying the benefits of using technology optimally? Your clients deserve it.