Stop chasing updates. Start delivering results.
Your field team completes jobs, updates sync instantly, and clients stay informed — without a single phone call or paper form.
What Serfy Does For You
One platform. Everything connected. Always synced.
See all featuresWho Uses Serfy?
From small teams to enterprise — Serfy adapts to your workflow.
Why Choose Serfy?
Managing tasks in the field is a struggle. Serfy simplifies things.
Hit every deadline. Effortlessly.
Who's doing what? When is it due? With Serfy, turn customer reports into tasks and assign them to field agents in seconds. Manage tasks in real time by keeping track of your jobs in one window.
Know exactly what's happening — always
With multiple employees in the field, micro-managing them is stressful and time-consuming. Allocate jobs to your agents and receive reports in real time, keeping you one step ahead.
Clients who stay informed, stay loyal
Clients can effortlessly report issues via Serfy. You can automate task assignments or quickly assign tasks and meet their needs. We help you cultivate better relationships with the people who matter most to your business.
Ditch the paperwork. Keep the proof.
How many hours do you spend handling emails, receipts and paperwork? With Serfy, everything is digitised. Collect valuable data in an instant with our powerful reporting feature, saving time and money.
Join 5,000+ Field Teams Across Europe
From small crews to enterprise operations — they all made the switch to Serfy
Your Data is Safe With Us
Enterprise-grade security you can trust
ISO 27001 Certified
Our information security management system meets the highest international standards, verified by independent auditors.
Fully GDPR Compliant
Your data is processed in accordance with EU data protection regulations. You maintain full control over your information.
High Availability
Reliable infrastructure with continuous monitoring ensures your team can access Serfy whenever they need it.
EU Data Hosting
Your data stays in Europe, hosted on secure servers within the European Union.
Why Teams Switch to Serfy
Five immediate benefits you'll experience
Your competitors already made the switch
While you're fielding 20 calls to chase job updates, they're checking one dashboard. While you're searching for that lost work order, they're sending the invoice. Every day without a modern field service system costs you time, money, and clients.
Don't let old processes hold you back →
How Serfy Works for You
Built specifically for field service managers and their teams
Works Everywhere
Your entire team stays connected through mobile and desktop. Updates sync instantly — no office visits, no waiting for callbacks.
Always Current Data
Reports are never outdated. Call a client back with accurate, real-time information. Plan better with a true picture of your team's workload.
Less Manual Work
The software handles routine tasks automatically. Spend your time on what matters instead of chasing updates.
Secure & Paperless
No more lost forms or security risks from paper documents. All data is encrypted and backed up automatically.
Easy to Learn
Your team will be productive in days, not weeks. We've built Serfy to be intuitive for everyone, regardless of tech experience.
Why Customers Love Serfy
What makes us different from other solutions
Up and Running in Days
No complicated implementation. Download the app, invite your team, and start working.
Built for Your Daily Challenges
Every feature solves a real problem that field managers face. No bloat, no unnecessary complexity.
Adapts to Your Business
Choose a package that fits your size and budget. We listen to feedback and continuously improve based on real customer needs.
Make Your Clients Happy
Serfy helps you deliver what modern customers expect
Measure What Matters
You can't improve what you can't measure. Serfy gives you the data to make smarter decisions.
Client Profitability
Identify which clients need more efficient processes
Turnaround Time
Track and reduce time from request to completion
Worker Productivity
See who's performing and who needs support
SLA Compliance
Never miss a deadline with automated tracking
Powerful Features
Everything you need to manage your field service operations.
Issue and Task Management
Get, create, and manage all issues and tasks from a single dashboard. Track workload and distribute tasks in seconds. No more switching between apps or losing track of assignments.
Real-Time Tracking
Serfy syncs in real time across all devices. Task status notifications, data entry progress, and field staff workload are always current. No manual refreshing needed.
Client Management
Invite your customers to easily report issues directly through Serfy. Get the most important information upfront. Adjust statuses and priorities to fit with your SLA.
Objects Management
Manage properties, equipment, and locations efficiently. Associate users and templates with specific objects for streamlined operations.
Data Entry Templates
Create and manage custom data entry templates. Collect structured information from field staff or clients. No more paper forms or inconsistent data.
Task Outsourcing
Delegate tasks to outsource partners effortlessly. Track their performance and task statuses without giving full system access.
What Our Clients Say
Real results from businesses that streamlined with Serfy.
"Serfy has improved the software and taken into account our special needs. All issues are resolved professionally by the Serfy support. The software is intuitive and easy to use. Serfy enables effective communication and is a good tool for client relationship management."
"Very useful tool letting us manage a huge amount of work orders and issues effectively, quickly make adjustments and actions, monitor and control decision making. And most importantly, Serfy lets us ensure the best quality of our services. Intuitive and easy to use on PC or Mobile."
"We are working with Serfy field service management system for a long time and we are happy with their service. The Serfy team does their job perfectly. If we have any questions, they are answered clearly and direct. The system works smoothly and has all the necessary functions."
Latest Updates
News and insights from the Serfy team.
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Ready to Get Started?
Request a free consultation and see how Serfy can streamline your field operations.
No commitment. We'll get back to you within 24 hours.