As a maintenance professional, you have a lot on your plate. Juggling tasks, coordinating field agents, and meeting client expectations consumes hours out of your day. Serfy offers you a comprehensive field service software solution. You can create, assign and track tasks, communicate with clients, and digitise your paperwork – all from one, user-friendly application.
Who’s doing what? When is it due? With Serfy, turn customer reports into tasks and assign them to field agents in seconds. Keep track of your jobs in one window, and never run past a deadline again.
With multiple employees in the field, micro-managing them is stressful and time-consuming. Allocate jobs to your agents and receive reports in real time, keeping you one step ahead.
Clients can effortlessly report issues via Serfy. You can automate task assignments or quickly assign tasks and meet their needs. We help you cultivate better relationships with the people who matter most to your business.
How many hours do you spend handling emails, receipts and paperwork? With Serfy, everything is digitised. Collect valuable data in an instant with our powerful reporting feature, saving time and money.
“Serfy has improved the software and taken into account our special needs. All issues are resolved professionally by the Serfy support. The software is intuitive and easy to use. Serfy enables effective communication and is a good tool for client relationship management.”
“It took a while to change our habits of chaotic service ordering by calling or sending emails to ordering services in Serfy platform. Now I always know what is happening to tasks I’ve created for service providers and when everything will be done. Finally, I’m getting reports and can analyze if service providers are keeping their SLA promises.”
“Serfy is simple and intuitive and was adopted quickly, even by eldest members. Client satisfaction increased by sharing the Serfy mobile app since they know what is happening to their services instantly. I wouldn’t recommend Serfy only because I wouldn’t like my competitors to use it since it is one of my competitive advantages.“