Many people’s image of an engineer is someone sitting in a cosy office all day planning new inventions, right? Those that take on these respected roles know that is far from the truth.
No matter the type of engineer you are, your main focus is usually the designing and building of objects. This can relate to towns, buildings, machines and much more. But even when studying to become an engineer you discover the vast array of responsibilities that will one day rest on your shoulders.
How do those structures and ideas come to realization? You have to manage:
In a senior role much of this will be part of your daily schedule. And some engineers operate on multiple sites especially when involved with civil engineering where you help maintain a city’s infrastructure.
So we want to help you make those tasks a bit easier. Have you considered using field service management software such as the products provided by Serfy?
Let’s see how this can make your days flow easier.
You may enter your engineering profession because of your love of mechanics and technology not necessarily the challenge of working in a team. Some engineers are even known to score low in terms of social skills or emotional intelligence. However these aspects become vital to the job especially as your career develops and you’re promoted. Apart from colleagues or subordinates you also have to interact with clients.
Any tool that can enhance communication with these individuals will be beneficial. If you can delegate work and assign job tickets to people quickly you can focus on other work you enjoy more or that’s essential to the project. You also need a dynamic tool to communicate feedback to clients.
Serfy allows real time interaction with participants but instead of being on your phone all day you can communicate online. You don’t have to ask for a meeting with everyone involved—which can feel like you’re wasting time—but you can simply:
Don’t make the mistake of thinking this makes project management less personal. On the contrary it’s a tool that makes engagement better because the software makes it so effortless.
When you’re part of many projects across the city while you’re helping to build a new water infrastructure you’ll be pretty busy. Multiple teams need to be managed and some groups may only be able to start when someone else is finished. That means any problem can affect the entire timeline.
If something does go wrong you want it handled as quickly as possible. So use Serfy:
Everyone on the team stays informed so you don’t have to make multiple calls to update them on your new expectations.
The benefit is seeing everything in one glance so you can take fast action. Every second you save can make a difference in the grand scheme of things. That’s why we need technology.
Part of helping your team reach their goals is guiding them. Don’t waste time on small talk over the phone when you can share insight online. You can send pictures, documents or give your opinion when someone is in need of advice.
When you’re done organizing the people for the day you probably have loads of paperwork waiting. What if some of it can be automated? Have you thought of running a paperless office?
Field service management software can help with administration as well as financial paperwork:
You can have everything you need in the palm of your hand on a mobile device or on your computer. Whether you manage from your office or you’re on the road, you’re covered and your paperwork won’t fall behind.
What does all this lead to? You become more efficient and you empower your team to be more productive:
You’ll have the impressive reputation you’ve always dreamt of when your clients are happy with work done on time.
All these aspects of your work can improve without you spending more time on work sites. That’s the beauty of technology that gives you access to your teams no matter where they are and where you are.
As a bonus you can give clients real time feedback without being on site yourself.
And this is what clients look for: Efficient groups that can deliver quality work but who also prioritize the client’s interests. Won’t your next potential client be more willing to partner with you when you can promise 24/7 access to you? Imagine how glad they will be with the tools to request updated information whenever needed?
This isn’t only how you become a better engineer but how you become THE engineer to employ from now on.