How do you feel about recent news stories relating to the misuse of private information? Yes it’s enough to make one more paranoid about what you share online.
But it should also prompt you to have a look at how your company functions. How will your customers feel about how you handle their information?
Perhaps, like me, you’re astounded that prominent social media platforms didn’t have everything in place to protect their clientele. Surely they must be at the forefront of this motion.
But that’s case in point why the GDPR regulations are so necessary. Do you want to make sure you’re not the next breaking news story?
Then listen up.
The General Data Protection Regulation is a notion started by the EU. This entity found it important enough to protect its citizens—everyone living inside the EU—and their personal information.
You know private details such as names, contact numbers and banking data are often shared with companies.
The regulations provide strict rules regarding:
You can see this is in the interest of consumers. The goal is to put control back into their hands.
But it’s actually good news for businesses too. Previously countries used different sets of guidelines regarding data usage. This made it difficult for companies to always comply.
Now—regarding EU clients—you’ll know exactly what’s expected of you.
And if you’re currently in the field service or property management business, we’ll help you make sense of these new laws that will apply from the end of May 2018. Read on to start getting prepared.
Here’s the first important fact: These laws will apply to any company that provides services to EU citizens. You therefore don’t have to be stationed in the EU for this to matter. The UK is also drawing up its own Data Protection Bill, so if you’re providing international services, you better listen up.
Secondly, don’t see these rules as limiting your activities. Rather, use them as guidelines to create a more customer friendly environment.
Because many of the rules require you to publically communicate with clients about how their information is used, you may even garner some respect from the people you serve.
Yes, you’re in a unique niche, so rules such as acquiring a Data Protection Officer won’t apply. This is only necessary if you plan on doing large-scale monitoring of your clients.
But you do handle a lot of clients’ information. Don’t worry, you can still collect it. You just have to work with it more carefully.
Here are a few things you must get in place by the end of May 2018:
See? It’s not that bad.
Know that penalties for not adhering to these rules can be quite severe. Better be safe than sorry.
Here’s another unique niche. Once again you’re bound to collect many clients’ information, because your activities depend on it:
You can continue business as usual, but add a few important guidelines.
Auditing Your Policy
Property management relates to so much of people’s lives:
You’re forgiven if you’re not sure what information exists in your entire system. Many business have functioned similarly until now.
But now you need to audit your systems and decide how to go from there:
In the property management industry, you probably share information with third parties. If you want to optimize parking, service delivery or electricity usage, you’ll ask experts to help you and provide data about the tenants on site, right?
Yes, you’ll still be able to do this, but only if clients have given consent.
Auditing Your Partners
Now about these partnerships: Unfortunately, for the information you gather, you’ll be the responsible entity for how the shared information is used, so you need to make sure your partners comply with GDPR too:
Yes, the GDPR requires some homework. But complying is worth it. And after all, don’t you want all companies to handle your information with this much respect? Let’s make sure there will never be breaking news about people’s personal data again.