Manage Every Subcontractor From One Dashboard
Delegate work orders, control what partners see, track their performance — without giving full system access.
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You can't see what subcontractors are doing
Serfy gives you a real-time view of every outsourced task — status, updates, and completion — from one dashboard.
Partners see too much of your system
Scoped access controls let you share only the work orders and data each partner needs. Nothing more.
No way to measure partner performance
Track SLA compliance, response times, and task completion rates across every subcontractor in your portfolio.
Built for Outsourcing. Not Bolted On.
Unlike other FSM tools that treat outsourcing as an afterthought, Serfy's partner portal is a core feature.
Scoped Access for Every Partner
Each subcontractor gets their own portal view. They see only their assigned work orders, relevant object data, and required forms — never your full system.
- Role-based permissions per partner company
- Separate login portal for subcontractors
- Control which objects and data each partner sees
- Revoke access instantly when contracts end
Real-Time Outsourced Task Tracking
See every outsourced task as it moves through the pipeline. Status changes, field data submissions, and photo evidence sync instantly to your dashboard.
- Live task status updates from field teams
- Photo and data entry submissions in real time
- Instant notifications on task completion
- Full audit trail for compliance
Partner Performance Metrics
Compare subcontractor performance side by side. Identify top performers, flag SLA breaches, and make data-driven decisions about renewals.
- SLA compliance tracking per partner
- Task completion rate dashboards
- Response time benchmarking
- Exportable reports for contract reviews
Trusted by Leading European Service Companies
Companies managing hundreds of subcontractors rely on Serfy every day.
“We are working with Serfy field service management system for a long time and we are happy with their service. The Serfy team does their job perfectly. If we have any questions, they are answered clearly and direct. The system works smoothly and has all the necessary functions.”
— Caverion
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See how Serfy manages subcontractors in a 15-minute personalized walkthrough.
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