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Comparison

Serfy vs Housecall Pro

Housecall Pro is built for residential home service pros in North America. Serfy is built for B2B field service teams in Europe with outsourcing and data sovereignty.

Serfy
Field Service Management Software
VS
Housecall Pro
Home service management platform

Serfy

  • B2B field service focused
  • Multi-company outsourcing
  • EU data hosting, ISO 27001
  • Flat-rate pricing, no transaction fees

Housecall Pro

  • Residential home service focused
  • Online booking and payment processing
  • Marketing automation (postcards, emails)
  • Per-transaction payment processing fees

Feature-by-Feature Comparison

FeatureSerfyHousecall Pro
Task Management
Real-time task tracking
Job scheduling and dispatching
Multi-Company Outsourcing
Partner portal for subcontractors
Not available
Online Booking
Not available
Customer-facing booking page
Payment Processing
Not built-in
Credit card and ACH (2.49%–3.49% fees)
Marketing Tools
Not available
Automated postcards, emails, review requests
Client Portal
Issue reporting and tracking
Customer view for estimates and invoices
EU Data Hosting
Data stored in the EU
US-based hosting
Mobile App
iOS and Android with offline
iOS and Android
ISO 27001 Certified
Certified and audited
Not certified

Pricing Comparison

TierSerfyHousecall ProNotes
EntryFrom €120/mo (up to 5 users)Basic ~$49–$59/mo (1 user only)Housecall Pro Basic is strictly 1 user
Mid-tierFrom €400/mo (up to 25 users)Essentials ~$129–$149/mo (up to 5 users)Housecall Pro charges ~$35/user beyond limits
EnterpriseCustom pricingMAX ~$249–$329+/moBoth offer custom enterprise pricing
Housecall Pro charges payment processing fees (2.49%–3.49% per transaction) on top of subscription costs. Serfy has no transaction fees.

The Verdict

Choose Serfy if...

  • You run B2B field service operations (not residential)
  • You outsource tasks to subcontractors
  • EU data residency and GDPR compliance are required
  • You want pricing without per-transaction fees
TRY SERFY

Choose Housecall Pro if...

  • You run a residential home service business
  • Online booking and credit card payments are essential
  • You need marketing automation (postcards, email campaigns)
  • You're based in North America and need QuickBooks integration
Not sure? Book a free consultation

Frequently Asked Questions

Is Housecall Pro available for European businesses?

Housecall Pro serves primarily North American home service businesses. For European B2B field service with GDPR compliance and EU data hosting, Serfy is the better choice.

Does Serfy charge payment processing fees?

No. Serfy doesn't process payments directly, so there are no per-transaction fees. Housecall Pro charges 2.49%–3.49% per payment processed through their platform.

Which is better for B2B field service?

Serfy. Housecall Pro is designed for residential home service (HVAC, plumbing, cleaning). Serfy is built for B2B field service with multi-company outsourcing, custom data templates, and enterprise client management.

Competitor information last verified: April 2026. Pricing and features may have changed.