Manual paperwork, double-entry bookkeeping, and fragmented phone calls waste thousands in unbilled technician hours and delayed client cash flow.
Outsourcing jobs via email means dispatchers have no idea if the subcontractor arrived or completed the work.
Dedicated partner portal where subcontractors update job statuses in real time with mobile proof.
Subcontractors bill for 6 hours on site when the client insists they were only there for 2.
Mandatory GPS timestamp check-ins, photo attachments, and client sign-off required for payment.
Sharing full work orders accidentally reveals internal markup margins and client contract rates.
Margin-locked partner access hiding your revenue rates while clearly stating their agreed payout.
Manage partner contractors with the same real-time visibility and quality control as in-house crews.
Dispatch outsourced jobs to third-party specialists with agreed payout caps and strict completion SLAs.
Subcontractors only see their agreed subcontractor purchase order pay rate. Your customer billable rates, markup formulas, and internal margins are 100% invisible.
External trade partners can only view tickets specifically dispatched to their team. They cannot browse your customer directory, unrelated sites, or competing vendor tasks.
Tenant direct email addresses and executive phone numbers are masked or routed via dispatch, permanently preventing subcontractors from back-channel client solicitation.
Completed subcontractor acts, photos, and time logs must pass internal dispatcher approval before being bundled into client completion certificates and billing invoices.
Blocks dispatchers from assigning jobs to vendors with expired general liability insurance, lapsed safety certs, or unverified electrical/HVAC trade licenses.
Live countdown clocks track third-party response times, on-site check-ins, and completion speed against contractual master service agreements (MSAs).
Critical details on zero-trust rate isolation, client contact masking, mandatory dispatcher audit gates, and vendor license verification.
See how Serfy handles multi-company delegation and task isolation.
