How Caverion Accelerated Work Order Invoicing and Dispatch Efficiency by 36%
Discover how Northern European building systems giant Caverion eliminated paper delays, digitized work orders, and automated billing across thousands of multi-site client objects.
The Operational Challenge
Caverion manages massive commercial building portfolios requiring rapid response across HVAC, electrical, and technical facility assets. Technicians previously relied on paper service sheets and delayed administrative processing, creating lag between completed work and client billing.
The Solution with Serfy
Caverion deployed Serfy across its commercial field operations. Field specialists manage jobs on mobile with offline sync, attach before/after photos, capture customer signatures on-site, and automatically generate itemized work orders synced to back-office accounting.
“Serfy cut our invoice compilation lag from days to seconds. Completed work orders become approved client bills before the technician even leaves the site. The system works smoothly and provides all the necessary enterprise oversight.”
Measurable Business Results
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