Manual paperwork, double-entry bookkeeping, and fragmented phone calls waste thousands in unbilled technician hours and delayed client cash flow.
Facility managers bombard your office asking when the technician is arriving and if the unit was fixed.
24/7 branded self-service portal where clients track live technician ETAs and job progress.
Clients hold up invoice payments for 30+ days claiming technicians didn't perform the billed work.
Real-time service history with timestamped photos, parts replaced, and digital sign-off acts.
Waiting days for email responses to repair estimates keeps equipment down and stalls technician schedules.
1-click digital approval link sent directly to building managers for immediate green-light.
Give commercial clients 24/7 self-service ticketing, live progress tracking, and digital approvals.
Empower building managers, tenants, and corporate clients to submit work requests and monitor resolution live.
Clients report plumbing, HVAC, or electrical issues directly with mandatory photos and asset tagging, auto-routing straight into the dispatcher queue.
Customers track ticket progress in real-time (Assigned, En Route, On Site, Completed) without having to call your support desk for status updates.
Clients inspect high-res before/after photos and parts lists directly in the portal, clicking approve to trigger automated invoice generation.
Integrated checkout allows facility managers to settle commercial invoices via credit card, Apple Pay, or ACH bank transfer.
Building owners browse past maintenance history, downloaded PDF inspection acts, and warranty certificates for every registered asset on their properties.
Host the client portal under your custom sub-domain (portal.yourcompany.com) with your logo, corporate brand colors, and contact info.
Common questions regarding portal white-labeling, tenant self-service ticketing, multi-property permissions, and online payments.
Book a demo to see the Serfy Client Portal in action.
