Engineering the Backbone of Commercial Field Operations

The Default That Sparked a Platform (2016)

In 2016, our engineering team completed a custom task management system for a client who failed to pay upon delivery. Rather than abandoning months of hard work, founder Povilas Dudonis and the engineers decided to back their code and test the market as a SaaS product. Within weeks, Serfy landed its first paying customer — validating real commercial demand.

The €600k Inflection & Core Engineering Team (2019)

With every new commercial contractor, the team listened closely to field realities. After three years of steady organic growth, Serfy raised €600,000 in seed capital. Eight senior engineers and technical specialists joined full-time, shifting focus from bespoke development to building deep infrastructure for European trade contractors.

Built for Dirty Boots, Basements & Rooftops

Most enterprise software fails because it is engineered for boardroom executives rather than technicians in the field. Serfy was built from day one around local SQLite database persistence, ensuring technicians in shielded plant rooms, sub-basements, and rooftop substations never lose a task, signature, or photo.

“Changing habits in the field comes down to one thing: simplicity. If paper and spreadsheets feel easier than an app, technicians will always stick to paper. Software has to be dead simple and faster than the old way — it's the 21st century.”

Povilas founded software development ventures before launching Serfy. Having spent over a decade architecting field service workflows and mobile automation for commercial technical contractors across Europe, he prioritizes zero-friction mobile UX, rock-solid offline sync, and direct engineering access for customers.

Our in-house engineering team, dedicated to 100% offline SQLite persistence, background delta sync, Peppol e-invoicing protocols, and ISO 27001 data isolation.

“Serfy cut our invoice compilation lag from days to seconds. Completed work orders become approved client bills before the technician even returns to the shop.”

“Integrating Serfy directly with our accounting system eliminated hundreds of duplicate entries each month. Our cash collection velocity improved by 22%.”

“Clients love receiving instant digital service reports with photo attachments. Disputes vanished because proof of work is attached to every single invoice.”

Simplicity Over Complexity

If paper feels easier, we failed. Every mobile workflow is designed to require fewer taps, larger touch targets, and faster completions than paper dockets.

100% Offline SQLite Reliability

Field technicians work underground and in concrete utility rooms. Serfy runs on native local SQLite storage so technicians never wait for cellular signal.

Zero-Lag Quote-to-Cash

Billing shouldn't take two weeks when the job was completed in two hours. Signed mobile work orders auto-convert into accounting-ready invoices in minutes.

European Data Sovereignty

100% hosted in certified European data centers, ISO 27001 certified, Peppol e-invoicing ready, and fully compliant with EU GDPR and F-Gas regulations.

Company Details & Legal Entity